This course provides the participant with an understanding of realistic strategies for recruiting, hiring and training drivers. You’ll develop a real-world understanding of the driver personality and be able to “dialogue” with all driver/management team members in order to develop more constructive relationships, which will lead to a reduction in driver turnover. In addition, this seminar provides hard core strategies for handling scheduling problems and improving interaction between drivers, dispatchers and other management personnel. 

This is a 1-day course for 1 renewal point.

Course Description

This course provides the participant with an understanding of realistic strategies for recruiting, hiring and training drivers. You’ll develop a real-world understanding of the driver personality and be able to “dialogue” with all driver/management team members in order to develop more constructive relationships, which will lead to a reduction in driver turnover. In addition, this seminar provides hard core strategies for handling scheduling problems and improving interaction between drivers, dispatchers and other management personnel. 

This is a 1-day course for .5 CEU and 1 renewal point.

Course Benefits

• Deal with problems between drivers, dispatchers and other operations personnel
• Develop effective methods to recruit, hire and train drivers
• Design and use a driver profile evaluation
• Write and administer a formal driver exit interview
• Develop a system of communication that will greatly enhance your driver/management relationships
• Use skills to build a trusting team-oriented relationship with drivers
• Identify and innovate regarding the use of positive reinforcement, recognition and incentives in order to improve driver morale
• Apply several different strategies for effective recruiting and hiring of new drivers

Who Should Attend?

Those who manage drivers, are responsible for services to drivers, train drivers or have on-going connections with drivers, be it in person or through telecommunications. Anyone involved in dealing with employee and/or owner-operator drivers including:

• Dispatch and terminal managers
• Human resources officers
• Training managers
• Safety managers                   

• Training Hours: 8.00